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Our health care programs are community-based programs designed to provide early care for people with workplace illnesses or injuries. Programs of care are bundled services delivered by regulated health professionals and include assessment of the injury or illness, treatment to help promote recovery and restore function and regular communication with the WSIB. The programs of care address some of the most common workplace injuries including musculoskeletal injuries, mild traumatic brain injuries, noise-induced or traumatic hearing loss and other specific illnesses.
Musculoskeletal program of care
The musculoskeletal program of care is a community-based health care program designed to provide care to people with musculoskeletal injuries in the early stages of their recovery. Musculoskeletal injuries, such as a sprain, strain or fracture, are injuries to the bones, joints, and/or soft tissues of the body.
Health care providers with knowledge, skill and expertise in the assessment and treatment of musculoskeletal injuries deliver the musculoskeletal program of care.
In the program, your health care provider will provide you with education about your injury, pain and self-management strategies, activity modifications, exercise therapy, manual therapy and more.
To participate in this program, you must:
- have a pending or allowed WSIB claim
- be within eight weeks from your date of workplace injury
- have an injury to
- a muscle, tendon or ligament
- a bone, resulting in fracture(s) that did not require surgery
- be at work or off work
- have no additional injuries that prevent you from participating
- not have been hospitalized
You can access the musculoskeletal program of care by finding a registered health care provider using our musculoskeletal program of care directory.
For most injuries, you can start treatment right away. To confirm entitlement to health care benefits for your injury, speak with the Case Manager or Nurse Consultant assigned to your claim or call 1-800-387-0750.
Interdisciplinary team program of care
The interdisciplinary team program of care is a community-based health care program for people with musculoskeletal injuries who need specialized treatment services from a team of health care providers to help them recover and return to work.
The program is delivered by an interdisciplinary team made up of an occupational therapist and a physiotherapist/chiropractor with expertise in providing post-surgical treatment, specialized treatments and work hardening services – which include highly structured, goal-oriented and personalized treatment programs that include real or simulated work activities designed to help you return to work. You may participate in an individualized exercise program delivered in a rehabilitation facility with dedicated exercise equipment and be supervised by a regulated health professional.
You will need approval from your Case Manager or Nurse Consultant to participate in this program. Once approved, search our interdisciplinary team program of care provider directory to find a registered provider near you.
Only the health care providers and clinics listed in the program’s directory can deliver this program of care.
Mild traumatic brain injury program of care
The mild traumatic brain injury program of care is a community-based health care program designed for people with non-complex brain injuries/concussions to receive early care and help them recover faster.
If you have a mild traumatic brain injury, you can enter the program up to three months after the date of injury. This program is delivered by regulated health professionals who are experienced in providing treatment for mild traumatic brain injuries and may work independently or as part of an interdisciplinary team.
Treatment includes education, gradual integration of activity, progressive exercise therapy, manual therapy and vestibular rehabilitation, where required.
To participate in this program, you must:
- have an allowed WSIB claim
- have been diagnosed with a mild traumatic brain injury by a physician or nurse practitioner
To find a registered health care provider nearest to you, search our mild traumatic brain injury program of care directory.
Noise-induced hearing loss program of care
The noise-induced hearing loss program of care provides hearing aids and related services to people with noise-induced hearing loss. Hearing health care providers (audiologist or hearing instrument specialist) provide hearing assessments, dispensing and fitting of a hearing aid(s), and follow-up visits to reduce the impact of hearing loss.
To participate in this program, you must:
- have an allowed WSIB claim for noise-induced hearing loss, and
- require a new hearing aid(s)
- have no additional injuries that prevent you from participating
To find a hearing health care provider near you, search our noise induced hearing loss program of care directory.
Community mental health program
People who have experienced a psychological reaction secondary to a work-related physical injury or have experienced a significant work-related psychological response to a workplace incident or cumulative incidents can access psychological assessment and treatment services through our community mental health program. The program is delivered by community-based psychologists registered in our community mental health network.
You will need approval from your Case Manager or Nurse Consultant to participate in this program. Once you are approved for treatment, you can search for a registered psychologist near you using our community mental health network directory.
Changing health care providers
Once you have started treatment with a health care provider or clinic, you may not change to another provider or clinic without our approval. Please call your Case Manager or Nurse Consultant to discuss your request to change to a new health care provider or clinic.