Video information is available as a text transcript with descriptions of visuals.
Welcome to the WSIB
Thank you for registering with us!
The fastest and easiest way to manage your new WSIB account is through our online services, which you can use to:
- view your claims
- report and pay premiums (as a newly-registered business, you’re automatically signed up for reminders when it’s time to report and pay)
- view your statements
- find or obtain a clearance
- track the status of an appeal
- report an injury or illness
- analyze your rates, past claims costs and view your Workplace Injury Summary Report
- access health and safety programs
Learn more about our services and your responsibilities.
Keeping your account up-to-date
Premiums and payment
Your premium rates are based on the shared risk profile of all the businesses in your class, as well as your business’ risk in relation to other businesses in your class.
Paying premiums is a two-step process:
1. Report your payroll information
Use our online services to accurately calculate and report your payroll information, also known as your insurable earnings. You must report even if your payroll is zero. Learn more about calculating premium payments.
2. Pay your premiums
Use your online services to pay your premium by credit card (Visa or Mastercard), Visa/Mastercard debit, or pay online through your financial institution or Canada Revenue Agency (CRA) My Business Account.
You can watch the following video for more information on how to report and pay your premiums. You can also learn more about how to report and pay, check if you’re reporting your insurable earnings and premiums correctly or read our FAQS.
Video information is available as a text transcript with descriptions of visuals.
Clearances
You can get a clearance if you need to show other businesses you’re registered with us and in good standing, including keeping current with premium payment and reporting.
Most newly-registered businesses requiring a clearance certificate at the time of registration will need to make an initial advance payment of $250. This payment is applied to your WSIB account as a credit and will be applied towards your future premiums.
Changes to your business
It’s important that you let us know of any changes to your business within 10 calendar days.
This includes changes in:
- ownership
- your legal, trade or business name
- address and phone number
- the type of work your business does
- or, if you stop employing all of your employees, or your business closes
See more information about ownership types and changes.
Understanding your statement of account
Your statement of account provides details on transactions recorded on your account and any balances owing each month. You must pay the amounts owing on, or before, the stated due date.
You can watch the following video for step-by-step instructions on how to access and understand your statement of account. You can also learn more about your account balance and statements and read our online services FAQs for additional information.
Video information is available as a text transcript with descriptions of visuals.
Health and safety
It’s important that you keep your workplace healthy and safe. Learn more about health and safety rights and responsibilities and where you can find resources and supports, including connecting with your health and safety association.
You can also join our Health and Safety Excellence program that helps you make your workplace safer, while earning rebates on your WSIB premiums.
Business audits
We conduct audits to help businesses meet their responsibilities under the Workplace Safety and Insurance Act, including paying the right premium amount and properly reporting workplace injuries and illnesses.
If a workplace injury or illness happens
You must report a workplace injury or illness of anyone you employ, including family, students and temporary employees, within three business days of learning about it if your employee:
- needs treatment from a health professional, or
- was absent from work, or
- earns less than regular pay (e.g. working fewer hours or being paid less per hour), or
- requires modified work at less than regular pay, or
- requires modified work at regular pay for more than seven calendar days following the date of accident
You can learn more about how and when to report an injury or illness and use our self-evaluator tool to understand your roles and responsibilities when a work-related injury or illness occurs. You should report an injury or illness even if you’re unsure if it was work-related and you must not discourage an employee from reporting. You can review our Initial Accident-Reporting Obligations policy for businesses for more information.
Please call us 24/7 at 1-800-387-0750 to report a work-related fatality over the phone. You can leave a message if you’re calling after-hours, and we’ll return your call within one business day.
You can also learn more about the assistance we provide to survivors following a traumatic workplace fatality.