Claims

You have the responsibility to report workplace injuries or illnesses to us and participate in the return-to-work process as a WSIB insured business.

You can use our initial injury or illness reporting self-evaluator to help make sure you’re complying with legislative requirements, and identify and address any issues in your injury or illness reporting processes.

Report an injury or illness

View claims registered with your business

You can access information about claims registered with your business, including individual claim status, latest payments and approved benefits, through your online services account. You’ll also be able to send us messages about the claims, any time. 

To get started:

  • Log in to your online services account
  • Select ‘View your claims’
  • Enroll your account in the service
    • you’ll need your WSIB account or firm number and additional information to verify your account

You can learn more about occupational disease and workplace health hazards and the benefits provided to people who experience a work-related injury or illness. You can also review our Administrative Practice Documents for additional details on specific claim information.

Retroactive wage increases for public sector employees

Due to the Supreme Court decision to overturn Bill 124, which capped wages of public service employees, we're recalculating benefits and issuing retroactive adjustments to people impacted.

If your employees were impacted by Bill 124 and had a loss-of-earnings claim during the three-year period it was in effect, they're eligible for a retroactive update to their benefits. Employers are required to provide this information to us to make these adjustments. To help make this easier, we’ve created a spreadsheet (XLSX) to make sure all the information we need is captured in one document. We've also created a sample template letter that must also be included with your spreadsheet submission. Please download and complete the retroactive wage benefits spreadsheet for all impacted employees and email the spreadsheet and sample letter to [email protected]. You only have to submit one generic letter for all claims.

It may take several months for us to complete the retroactive benefits adjustment. You can advise your employees that you've submitted their claim for adjustment and that we're working on processing retroactive adjustments to their benefits.

You can check out our frequently asked questions for more information.