Managing your account
We’re here to help you manage your WSIB account, from providing information about your responsibilities as a WSIB-insured business, how to close an account, authorizing a business representative, communicating with us, automatic notifications and clearances.
We’ve also put together some additional resources that will help you figure out:
- where to find your account balance and statements
- how to notify us about ownership changes
- how to change your legal/trade name and address
- where to submit a request for classification review
- what the sale of a business entails
- how to authorize a representative to help handle your account
- how to communicate with the WSIB by email
- where to submit your account closure request
Online services and reminder notifications
Our online services are the most convenient way to manage your account anywhere, anytime. You can easily report and pay your premiums, submit an account-related document, send us a message about your account, obtain a clearance, access information about claims registered with your business including claim status, payments, benefits, past claim history and much more.
Sign up or log in today or visit our online services FAQs to learn more. Get in touch if our online services aren’t working.
You can also access the following reminder notifications to help manage your account and save time:
- Report and pay reminders for when your reporting and payment is due
- Automatic clearance notifications provide access to your clearance through email each time a clearance is generated, before your current clearance expires. Sign up for automatic clearances by selecting “My Email Notifications” in the clearance application in our online services or see our FAQs for more details.
- Email notifications for when your monthly statement is available. To turn on notifications, log in to your online services account, select the statement service and click “manage notifications.”
Changes to your business
You must let the WSIB know of any changes to your business within 10 calendar days. You can provide this information online, by email, phone or mail.
Types of changes you must report include:
- ownership
- address and phone number
- type of work your business does
- legal, trade or business name
- if you stop employing all of your employees or your business closes
Your account changes will be completed within three to five business days of your request submission.
Health and safety
As a business covered by the WSIB and operating in Ontario, there are a number of things you’re required to do to make your workplace healthy and safe, including providing mandatory health and safety training, having a first aid station and displaying the In Case of Injury at Work poster in your workplace. Learn more about your health and safety responsibilities, as well as where to find resources and support.
You can also join our Health and Safety Excellence program that helps you make your workplace safer, while earning rebates on your WSIB premiums.