Injured Worker Outreach Services (IWOS) is a program funded by the WSIB that provides free information, advice and education to injured workers and their families who have been impacted by a work-related injury or illness.
There is a network of offices across the province. Each IWOS office works independently and is governed by a volunteer Board of Directors.
Peer Helpers
Peer Helpers - often injured workers themselves - volunteer in every IWOS office. They can provide:
- Support and advice on how to handle your claim.
- Information about WSIB policies and procedures, and
- Advice on other agencies that may be able to help you, such as the Office of the Worker Adviser, Legal Aid, one of Ontario’s Health and Safety Associations, or health care or counselling professionals.
How to reach IWOS
IWOS offices are located across Ontario.
Greater Toronto Area
Greater Toronto Area Injured Worker Resource Centre
Phone: 416-784-0033
Toll-free: 1-888-443-0033
Fax: 416-784-5810
Email: gtainjuredworker@bellnet.ca
South East
Injured Worker Support Network
Kingston & Area
Phone: 613-542-1074
Toll-free: 1-833-552-6952
Fax: 1-613-542-9954
Email: kingstoniwsn797@gmail.com
Ottawa & District Injured Workers Group
Phone: 613-567-5972
Fax: 613-667-5983
Email: ottawainjuredworkersgroup@gmail.com
Website: www.ottawainjured.com
South West
The Hamilton & District Injured Workers Group Inc.
Phone: 905-543-9090
Toll-free: 1-877-543-4349
Fax: 905-543-1775
Email: hamiltoninjuredworkers@hdiwg.net
Kitchener-Waterloo-Cambridge Injured Workers Group Inc.
Phone: 519-219-1666
Toll-free: 1-833-219-1666
Fax: 519-219-1788
Email: kwciwg@rogers.com
London Injured Workers Support Group
Phone: 519-642-0853
Fax: 519-642-0683
Toll-free: 1-866-424-9474
Email: help@injuredworkerslondon.org
Injured Workers Action Committee Essex/Kent (Windsor)
Phone: 519-252-7507
Toll-free: 1-833-352-7507
Fax: 519-251-7507
Email: iwacworkers@gmail.com
North East
Kirkland Lake Region Injured Workers Group
Phone: 705-567-3638
Fax: 705-567-5658
Toll-free: 1-877-867-3638
Email: klinjuredworkers@gmail.com
North West
Dryden & District Injured Workers Support Group
Phone: 807-223-5220
Fax: 807-223-5035
Toll-free: 1-888-707-7944
Email: ddiwsg@gmail.com