We expect our employees to treat you fairly and with respect and courtesy. In return, we expect you to treat our employees in the same way. Our code of behaviour sets out the standards of behaviour we expect from you.
Standards of behaviour
You are expected to:
- Communicate honestly and share any information the WSIB needs to make decisions. Do not put forward any information you know to be false, make misleading statements or withhold requested information.
- Not engage in any type of abusive, threatening, harassing, or violent behaviours toward our employees. This may include, but is not limited to; yelling, profanity, slurs, repetitive communications, physical confrontations, any language that would give us cause for concern for the safety of our employees, and any accusatory, disruptive, inappropriate, or intimidating language.
Any of these behaviours will be reported to the WSIB Security, and an investigation will be conducted.
If you do not follow our code of behaviour, we may need to take the following progressive measures:
- issue a verbal warning.
- issue a written warning.
- put temporary restrictions on how you can communicate or interact with us.
- refer the behaviour to police or other authorities.
If we put restrictions on how you can contact us, you can request in writing that the restrictions be reviewed for potential removal after a period of time determined by WSIB Security, which depends on the severity of the incident(s).