Corporate reports

In Q2, 87.6 per cent of people with workplace injuries or illnesses returned to work with no wage loss within 12 months.

The faster a decision is made to allow a claim, the faster we can start actively helping the person who is injured or ill recover and return to work. In Q2, time to first decision for lost-time claims was 97 per cent, exceeding our target by one per cent.

Time to first payment was 83 per cent, exceeding our target by six per cent.

There were 48,861 total registered Schedule 1 claims in Q2 2024 – four per cent higher than Q2 2023. 16,456 claims were lost-time claims.

31 per cent of appeals were overturned decisions, well within our expected range of 26 to 33 per cent.

Durations measure the time that claims continue to require benefits. In Q2, average composite duration decreased by 0.4 days from Q1.

In Q2, the Sufficiency Ratio was 121.7 per cent.

Net assets on a sufficiency ratio basis increased slightly from Q1 2024.