Corporate reports

In Q3, 87.2 per cent of people with workplace injuries or illnesses returned to work with no wage loss within 12 months.

The faster a decision is made to allow a claim, the faster we can start actively helping the person who is injured or ill recover and return to work. In Q3, time to first decision for lost-time claims was 96 per cent, meeting our target.

Time to first payment was 82 per cent, exceeding our target by five per cent.

There were 48,411 total registered Schedule 1 claims in Q3 2024 – two per cent lower than Q3 2023. 16,499 claims were lost-time claims.

31 per cent of appeals resulted in overturned decisions, within our expected range of 26 to 33 per cent.

Durations measure the time that claims continue to require benefits. Average composite durations in Q3 remained consistent with Q2.

The Sufficiency Ratio was 123.4 per cent in Q3.

Net assets on a sufficiency ratio basis increased slightly from Q2 2024.