Freedom of Information requests

Make a request

Please note: People with claims or authorized representatives can request access to copies of WSIB claim file(s) through the WSIB’s Customer Care department, at no cost. You don’t need to go through the Freedom of Information and Protection of Privacy Act (FIPPA).

please complete a request for a copy of a claim file form if you’re a person with a claim(s) and submit it online
please submit a copy of your letter and authorization online if you’re an authorized representative

Under FIPPA, every person has the right to request access to a record unless it falls within one of the exemptions described in the Act.

You can submit requests online or by mail along with a $5 application fee.

FIPPA prescribes a user-pay principle and requires the person making the record request to pay the fees outlined in the regulations of the Act. A Freedom of Information coordinator will provide you with an estimate of any additional fee amounts over $25 following the request form submission.

Our Freedom of Information Office doesn’t respond to WSIB account or claims-related questions. Please send us a message through our online services or contact us at 1-800-387-0750, Monday to Friday, 7:30 a.m. to 6 p.m., for account or claims-related support.
Our Freedom of Information Office doesn’t provide analysis or interpretations of information. Our response to a Freedom of Information request is limited to disclosing existing records.

Freedom of Information request form

indicates required field

Online or print

request and pay online

print and mail-in payment

By mail or in person (at any WSIB location):

To submit a Freedom of Information request by mail or in person, fill out this request form, print it (using the browser’s print function – shortcut: CTRL+P), and mail or hand deliver it, along with the mandatory $5.00 application fee made payable to the Workplace Safety and Insurance Board.

Workplace Safety and Insurance Board
200 Front Street West
Privacy and FOI Office, 21st floor
Toronto, ON
M5V 3J1

What is the request for?

access to general records

access to own personal information

Last name

First name

Claim number(s)

Company name

Address (Street/Apt. No./P.O. Box/R.R. No.)

City/Town

Province

Postal code

Telephone

Are you requesting on behalf of yourself?

yes

Please provide the name of the client or person on behalf of whom you are acting as a representative

Note: We may contact you to verify identity or confirm that you have consent to act as an agent or representative.

Description of the records or personal information you are requesting. Please be as specific as possible, including dates.

Preferred method of access to records:

examine original

receive copy

Date

Signature

You can type in your name for the online submission signature

To submit Freedom of Information request by mail or in person, fill out this request form, print it (use the browser's print function or the keys Ctrl P) , and mail or hand deliver it, along with a $5.00 application fee (in cash or made payable to the WSIB) to:

Workplace Safety and Insurance Board
200 Front Street West
Privacy and FOI Office, 21st floor
Toronto, ON
M5V 3J1

Personal Information collected from this form is in agreement with the Freedom of Information and Protection of Privacy Act (FIPPA) and will be used for the purpose of responding to your request. Questions about the collection of personal information should be directed to our Privacy and Freedom Information Office.

Once the form is submitted you'll be directed to a third-party site for payment.