The WSIB is responsible for providing benefits and services for work-related injuries and illnesses. To allow a COVID-19 claim, we must have evidence showing that there is a clear linkage to a chain of transmission within a workplace, which may not be possible, due to the rapidly increasing number of COVID-19 cases in the community.
As this situation continues to evolve, we will review all COVID-19 claims on a case-by-case basis, considering the individual facts and circumstances to determine whether they are work-related.
If you have submitted a claim for illness due to COVID-19, we may need more information to determine whether your illness is work-related. Once we receive the information we need, it could take six to eight weeks for us to make a decision.
What you need to do:
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Download
- Fill out the form with as much information as you can
- Submit your completed questionnaire, along with the following:
- If you were eligible for a polymerase chain reaction (PCR) test, submit your positive test results
- If you were not eligible for a PCR test and sought medical attention (including a virtual or telemedicine consultation), submit written confirmation from a doctor or other health care professional that you had COVID-19 symptoms
- Submit your paystubs for the four weeks prior to your first day off work
- If you haven’t already, you must report your illness to open a claim for benefits
How to submit:
- You will need to answer a few questions to submit your questionnaire and supporting documents
- Select “Yes” for the question “Is this a WSIB form?”
- Select “COVID-19 Initial Contact Screening Questionnaire” from the drop-down menu
If you are unable to submit your questionnaire online, call us at 1-800-387-0750 to complete the questionnaire over the phone.
For more information
If you have questions about whether to continue with the submission of your claim or what is considered work-related transmission, see the COVID-19 FAQs.