To help reduce the financial burden of the COVID-19 pandemic on Ontario businesses, we provided the opportunity to defer premiums due between March to August 2020.
All businesses that chose to participate in the financial relief package had until June 30, 2021 to repay deferred amounts, interest-free. You can make any outstanding payments of deferred premiums through our online services.
As of July 1, 2021 interest is being applied to outstanding amounts and clearance eligibility for businesses with remaining balances may be impacted. Please contact us at 1-800-387-0750 if you have any questions about your clearance eligibility.
Reporting and payment of deferred amounts
Reporting: If you have outstanding payroll for deferred premiums, please report it immediately. You can report deferred premiums by:
- using our online services
- emailing us at employeraccounts@wsib.on.ca with each outstanding period clearly defined. For example: August 2020 – payroll = $100, premiums = $10
- complete the premium remittance form for the corresponding reporting period and mail to P.O. Box 4115 Station A Toronto M5W 2V3
Regular monthly and quarterly reporting and payment schedules resumed in September 2020 for all businesses.
Payment:
| Schedule 1 | Schedule 2 |
|---|---|
|
Repayment of deferred WSIB premiums, due between March to August 2020, was to be made by June 30, 2021. |
Repayment of deferred WSIB claim payments and administrative fees due between March to August 2020, was to be made by June 30, 2021. |
Deferred amount payments were due by June 30, 2021. We recognize that some businesses may require longer repayment terms due to the ongoing pandemic. If you require additional support, please contact us and we will be happy to work with you.
As of September 1, 2020, all payment obligations are due on the normal payment cycle for all businesses, as outlined on your statements or invoices.
COVID-19 claims
Costs associated with COVID-19 related claims will not be allocated at an employer or class level. Instead, they will be allocated on a Schedule-wide basis and there were no changes in premium rates for 2020 or 2021. Premium rate stability helped Ontario business continue to adjust to the ongoing pandemic, while protecting coverage for the people we serve.
Read our FAQs about claims and COVID-19 for more information or visit our 2021 premium rates page to learn more about our rate-setting process.
Canada Emergency Wage Subsidy
Businesses that qualify for the Canada Emergency Wage Subsidy program (CEWS) who are receiving a subsidy used to pay employees who are on leave and not working, do not need to report the earnings received through the subsidy for those employees. Businesses are able to retroactively adjust insurable earnings reported from March 15, 2020 onwards.
Completed forms, refund requests or any questions you may have about CEWS and how to report your premiums, can be sent to employeraccounts@wsib.on.ca.
More information
The best way to manage your account is through our online services or email us at employeraccounts@wsib.on.ca. If you need urgent assistance with your account, please call us at 1-800-387-0750, Monday to Friday 7:30 a.m. to 5 p.m.
See our main COVID-19 page.
You can also read FAQs for business accounts, FAQs about claims and COVID-19 and FAQs for health care providers.