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WSIB Ontario
WSIB
WSIB Ontario
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WSIB Ontario WSIB Ontario
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    • Businesses
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    • Businesses
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  • Businesses
    • Registration and coverage
      • Registration and coverage
      • Do you need to register with us?
      • Information you need to register your business
      • Employer Classification Manual (ECM)
      • Optional insurance
      • Independent operators
      • Registration FAQs
      • New businesses - what you need to know
      • Mandatory coverage in the construction industry
      • Meeting your responsibilities
    • Premiums and payment
      • Premiums and payment
      • 2025 Premium Rates
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      • How to report and pay your premiums
      • Understanding your rate
      • How to calculate your premium and insurable earnings
      • Premiums and payment FAQs
      • Reconciliation
      • Clearances
      • Business audits
      • Schedule 2
      • Experience rating programs
      • Surplus rebate
    • Account maintenance
      • Managing your account
      • Account balance and statements
      • Ownership changes
      • Changes to your business
      • Business activity change
      • Buying or selling your business
      • Authorizing a business representative
      • How to communicate with the WSIB by email
      • Closing your account
    • Claims
      • Claims
      • Injury or illness reporting
      • Fatality support
      • COVID-19 FAQs for business accounts
      • Occupational disease and workplace health hazards
      • Benefits provided to people with claims
      • Administrative Practice Documents
    • Return to work
      • Return to work
      • Return-to-work responsibilities
      • Getting help
      • Co-operating in the return-to-work process
      • Return to work and disability resources
      • Service providers
    • Appeals
      • Appeals
      • Objecting to a WSIB decision
      • Employer account operations decision
      • Review of claim file
      • Formal appeal
      • Representation
      • Appeal is registered
      • The oral hearing
      • Withdrawals
      • Appeals decision
      • Disagreeing with a decision of the ARO
      • Appeals: Common definitions
    • Small business
      • Small business
      • Benefits and programs
    • Health and safety
      • Health and safety
      • What you need to know about health and safety
      • First Aid Program
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    • Forms: Businesses
      • Forms: Businesses
    • Resources
      • Resources for businesses
      • Your Guide: services and responsibilities – business edition
  • Injured or ill people
    • Claims
      • Claims
      • Report an injury or illness
      • Making a claim for occupational disease
      • Making a claim for noise-induced hearing loss
      • Making a claim for COVID-19
      • Make a claim for work-related mental stress
      • Online services for your claim
      • Benefits
      • Occupational disease and survivors benefits program
      • Meeting your responsibilities
      • Administrative Practice Documents
    • Return to work
      • Return to work
      • Responsibilities for workers
      • Getting help with work reintegration for workers
      • Co-operating in the return-to-work process
      • Return to work and disability resources
      • Service providers
    • Appeals
      • Appeals
      • Objecting to a WSIB decision
      • Employer account operations decision
      • Review of claim file
      • Formal appeal
      • Representation
      • Appeal is registered
      • The oral hearing
      • Withdrawals
      • Appeals decision
      • Disagreeing with a decision of the ARO
    • Health and safety
      • Health and safety
      • First Aid Program
      • Check a business’s safety record
    • Forms: Injured or ill people
      • Forms: Injured or ill people
    • Resources for injured or ill people
      • Overview
      • Health care programs: Find a provider
      • Your Guide: Benefits, services and responsibilities – Claimant edition
    • Workplace fatality support
      • Report a workplace fatality or catastrophic accident
      • For families
      • FAIR partnership
  • Health care providers
    • Provider information
      • Health care information
      • Reporting requirements
      • Meeting your responsibilities
    • Provider fees
      • Provider fees
      • Health practitioner fees
      • Guidelines
    • Preferred suppliers
      • Preferred suppliers
      • Health care equipment and supplies
      • Information about hearing devices
    • Occupational disease
      • List of occupational diseases adjudicated by WSIB
      • Ontario regulation film services program
    • Programs
      • Health care programs
      • Community Mental Health Program
      • Programs of care
      • Interdisciplinary team program of care
      • Occupational health hub
      • Specialized recovery services
      • Drug benefit program
      • Serious injury program
    • Forms
      • Forms: Health care providers
    • Resources
      • Resources for health care providers
      • Health care practitioners & the WSIA
      • Physician learning modules

Operational Policy Manual

  • OPM Home
  • User guide
    • User guide
  • Decision Making
    • Adjudication Principles
    • Types of Claims
  • Coverage
    • Employer Coverage
    • Independent Operators
    • Optional Insurance
    • Special Cases (Worker Coverage)
  • Safety and Prevention
    • Experience Rating
  • Employer Obligations
    • Employer Classification
    • Employer Accounts
    • Employer Billing
    • Employer Collections
    • Accident Cost Adjustments
  • Claims
    • Reporting an Injury/Disease
    • Work Relatedness
    • In the Course of and Arising Out of
    • Disabilities/Impairments Resulting from Accidents
    • Secondary Conditions
    • Special Circumstances
  • Long Term Exposures
    • Disablements
    • Occupational Diseases
  • Health Care
    • General
    • Reports
    • Treatment Fees
    • Examinations
    • Independent Living
    • Prosthetic and Assistive Devices
  • Benefit Payments
    • General
    • Average Earnings
    • Loss of Earnings (LOE) (Accidents from 1998)
    • Future Economic Loss (FEL) (Accidents from 1990-1997)
    • Non-Economic Loss (NEL) (Accidents from 1990)
    • Temporary Disability Benefits (Accidents before 1998)
    • Permanent Disability Benefits (Accidents before 1990)
  • Return to Work
    • Return To Work (RTW)
    • Re-employment in the Construction Industry
  • Survivors
    • General
    • Services for Survivors
    • Benefits for Survivors
  • Confidentiality
    • Access to Information - Employers
    • Access to Claim File Information
  • Compliance
    • Compliance
  • Occupational Diseases
    • Acute Exposures
    • Chronic Exposures
  • Appendix
    • Appendix
  • Archive - Decision Making
    • Archive - Adjudication Principles
    • Archive - Types of Claims
  • Archive - Coverage
    • Archive - Employer Coverage
    • Archive - Independent Operators
    • Archive - Optional Insurance
    • Archive - Special Cases (Worker Coverage)
  • Archive - Safety and Prevention
    • Archive - Experience Rating
  • Archive - Employer Obligations
    • Archive - Employer Classification
    • Archive - Employer Accounts
    • Archive - Employer Billing
    • Archive - Employer Collections
    • Archive - Accident Cost Adjustments
  • Archive - Claims
    • Archive - Reporting an Injury/Disease
    • Archive - Work Relatedness
    • Archive - In the Course of and Arising Out of
    • Archive - Disabilities/Impairments Resulting from Accidents
    • Archive - Secondary Conditions
    • Archive - Special Circumstances
  • Archive - Long Term Exposures
    • Archive - Disablements
    • Archive - Occupational Diseases
  • Archive - Health Care
    • Archive - General
    • Archive - Reports
    • Archive - Treatment Fees
    • Archive - Examinations
    • Archive - Independent Living
    • Archive - Prosthetic and Assistive Devices
  • Archive - Benefit Payments
    • Archive - General
    • Archive - Average Earnings
    • Archive - Loss of Earnings (LOE) (Accidents from 1998)
    • Archive - Future Economic Loss (FEL) (Accidents from 1990-1997)
    • Archive - Non-Economic Loss (NEL) (Accidents from 1990)
    • Archive - Temporary Disability Benefits (Accidents before 1998)
    • Archive - Permanent Disability Benefits (Accidents before 1990)
  • Archive - Return to Work
    • Archive - Return To Work (RTW)
    • Archive - Re-employment in the Construction Industry
  • Archive - Survivors
    • Archive - General
    • Archive - Services for Survivors
    • Archive - Benefits for Survivors
  • Archive - Confidentiality
    • Archive - Access to Information - Employers
    • Archive - Access to Claim File Information
  • Archive - Compliance
    • Archive - Compliance
  • Archive - Occupational Diseases
    • Archive - Acute Exposures
    • Archive - Chronic Exposures

Archive - Benefit Payments

Archive - General

  • Redirected Benefit Payments - Archived December 5, 2024 (18-01-06)

Archive - Average Earnings

  • Determining Short-term Average Earnings - Archived December 5, 2024 (18-02-02)
  • Determining Long-term Average Earnings: Workers in Permanent Employment - Archived December 5, 2024 (18-02-03)
  • Determining Long-term Average Earnings: Workers in Non-permanent Employment - Archived December 5, 2024 (18-02-04)
  • Determining Average Earnings - Exceptional Cases - Archived December 5, 2024 (18-02-08)

Archive - Loss of Earnings (LOE) (Accidents from 1998)

  • Payment and Reviewing LOE Benefits (Prior to Final Review) - Archived December 5, 2024 (18-03-02)
  • Final LOE Benefit Review - Archived December 5, 2024 (18-03-06)
  • Loss of Retirement Income Benefits (Accidents on or after January 1, 1998) - Archived December 5, 2024 (18-03-07)

Archive - Future Economic Loss (FEL) (Accidents from 1990-1997)

  • Final FEL Benefit Review - Archived December 5, 2024 (18-04-20)

Archive - Non-Economic Loss (NEL) (Accidents from 1990)

  • Calculating NEL Benefits - Archived December 5, 2024 (18-05-04)

Archive - Temporary Disability Benefits (Accidents before 1998)

  • Calculating Temporary Partial Disability Benefits (Accidents between 1985 and 1998) - Archived December 5, 2024 (18-06-02)
  • Day of Mourning
  • Contact us
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  • Land acknowledgement
  • Fair Practices Commission
  • Health and Safety Index
  • Open Data
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Fatal or catastrophic injuries

Report online or call us at 1-800-387-0750

Contact us

1-800-387-0750

© , Workplace Safety and Insurance Board

  • Sign up
    • Businesses
    • Injured or ill people
    • Health care providers
    • Representatives and others
  • Log in
    • Businesses
    • Injured or ill people
    • Health care providers
    • Representatives and others
  • Businesses
    • Registration and coverage
      • Registration and coverage
      • Do you need to register with us?
      • Information you need to register your business
      • Employer Classification Manual (ECM)
      • Optional insurance
      • Independent operators
      • Registration FAQs
      • New businesses - what you need to know
      • Mandatory coverage in the construction industry
      • Meeting your responsibilities
    • Premiums and payment
      • Premiums and payment
      • 2025 Premium Rates
      • Rates from past years
      • How to report and pay your premiums
      • Understanding your rate
      • How to calculate your premium and insurable earnings
      • Premiums and payment FAQs
      • Reconciliation
      • Clearances
      • Business audits
      • Schedule 2
      • Experience rating programs
      • Surplus rebate
    • Account maintenance
      • Managing your account
      • Account balance and statements
      • Ownership changes
      • Changes to your business
      • Business activity change
      • Buying or selling your business
      • Authorizing a business representative
      • How to communicate with the WSIB by email
      • Closing your account
    • Claims
      • Claims
      • Injury or illness reporting
      • Fatality support
      • COVID-19 FAQs for business accounts
      • Occupational disease and workplace health hazards
      • Benefits provided to people with claims
      • Administrative Practice Documents
    • Return to work
      • Return to work
      • Return-to-work responsibilities
      • Getting help
      • Co-operating in the return-to-work process
      • Return to work and disability resources
      • Service providers
    • Appeals
      • Appeals
      • Objecting to a WSIB decision
      • Employer account operations decision
      • Review of claim file
      • Formal appeal
      • Representation
      • Appeal is registered
      • The oral hearing
      • Withdrawals
      • Appeals decision
      • Disagreeing with a decision of the ARO
      • Appeals: Common definitions
    • Small business
      • Small business
      • Benefits and programs
    • Health and safety
      • Health and safety
      • What you need to know about health and safety
      • First Aid Program
      • Health and Safety Excellence program
      • Check a business's safety record
    • Forms: Businesses
      • Forms: Businesses
    • Resources
      • Resources for businesses
      • Your Guide: services and responsibilities – business edition
  • Injured or ill people
    • Claims
      • Claims
      • Report an injury or illness
      • Making a claim for occupational disease
      • Making a claim for noise-induced hearing loss
      • Making a claim for COVID-19
      • Make a claim for work-related mental stress
      • Online services for your claim
      • Benefits
      • Occupational disease and survivors benefits program
      • Meeting your responsibilities
      • Administrative Practice Documents
    • Return to work
      • Return to work
      • Responsibilities for workers
      • Getting help with work reintegration for workers
      • Co-operating in the return-to-work process
      • Return to work and disability resources
      • Service providers
    • Appeals
      • Appeals
      • Objecting to a WSIB decision
      • Employer account operations decision
      • Review of claim file
      • Formal appeal
      • Representation
      • Appeal is registered
      • The oral hearing
      • Withdrawals
      • Appeals decision
      • Disagreeing with a decision of the ARO
    • Health and safety
      • Health and safety
      • First Aid Program
      • Check a business’s safety record
    • Forms: Injured or ill people
      • Forms: Injured or ill people
    • Resources for injured or ill people
      • Overview
      • Health care programs: Find a provider
      • Your Guide: Benefits, services and responsibilities – Claimant edition
    • Workplace fatality support
      • Report a workplace fatality or catastrophic accident
      • For families
      • FAIR partnership
  • Health care providers
    • Provider information
      • Health care information
      • Reporting requirements
      • Meeting your responsibilities
    • Provider fees
      • Provider fees
      • Health practitioner fees
      • Guidelines
    • Preferred suppliers
      • Preferred suppliers
      • Health care equipment and supplies
      • Information about hearing devices
    • Occupational disease
      • List of occupational diseases adjudicated by WSIB
      • Ontario regulation film services program
    • Programs
      • Health care programs
      • Community Mental Health Program
      • Programs of care
      • Interdisciplinary team program of care
      • Occupational health hub
      • Specialized recovery services
      • Drug benefit program
      • Serious injury program
    • Forms
      • Forms: Health care providers
    • Resources
      • Resources for health care providers
      • Health care practitioners & the WSIA
      • Physician learning modules
  • About us
  • Policy
  • Contact us